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Date: 12/8/2024

Privacy Policy

NovaGyan, operated by Suprydo Clothing Pvt. Ltd., values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, products, and services.

 

  1. Information We Collect

 

We may collect the following types of information when you visit our website or use our services:

 

1.1 Personal Information:

  • Name, email address, phone number, shipping and billing addresses.
  • Payment information (processed securely by third-party payment processors).

 

1.2 Non-Personal Information:

  • Browser type, device information, IP address, and website usage data.

 

1.3 Other Information:

  • Information you provide via customer support, feedback forms, or surveys.

 

  1. How We Use Your Information

 

We use the information we collect for the following purposes:

 

2.1 To process and fulfill your orders, including payment processing and delivery.

2.2 To communicate with you regarding your orders, inquiries, or promotional offers.

2.3 To improve our website, products, and customer experience.

2.4 To comply with legal obligations and protect against fraud or misuse.

 

  1. How We Share Your Information

 

We respect your privacy and do not sell or rent your personal information. However, we may share your information with:

 

3.1 Service Providers:

  • Third-party vendors (e.g., payment processors, delivery services) to facilitate transactions.

 

3.2 Legal Obligations:

  • Authorities or regulators when required by law or to protect our legal rights.

 

3.3 Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

 

  1. Cookies and Tracking Technologies

 

4.1 We use cookies and similar tracking technologies to enhance your experience on our website.

4.2 Cookies help us analyze website traffic, remember your preferences, and personalize content.

4.3 You can manage or disable cookies through your browser settings, though this may affect website functionality.

 

  1. Data Security

 

5.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5.2 While we strive to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure.

 

  1. Your Rights

 

Depending on your location, you may have the following rights regarding your personal information:

 

6.1 Access: Request a copy of the personal information we hold about you.

6.2 Correction: Request corrections to inaccurate or incomplete information.

6.3 Deletion: Request the deletion of your personal data (subject to legal and contractual obligations).

6.4 Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in our emails.

 

To exercise your rights, contact us at info@novagyan.com

 

  1. Retention of Information

 

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

 

  1. Children’s Privacy

 

NovaGyan’s products and services are intended for a general audience. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, contact us to request its deletion.

 

  1. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

 

  1. Changes to This Privacy Policy

 

NovaGyan reserves the right to update this Privacy Policy at any time. Changes will be communicated via our website, and the updated policy will take effect immediately upon posting.

 

  1. Contact Information

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@novagyan.com

 

This Privacy Policy reflects NovaGyan’s commitment to transparency and legal compliance. Ensure it meets the specific requirements of your operating region and target audience.

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lalitpur ,Nepal

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+977 9867675469

info@novagyan.com

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